Kelly – Administrative Assistant

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kelly@thepromove.com

Kelly is an Administrative Assistant for our moving company. She handles everything from providing estimates, to follow ups with clients, and assisting her coworkers in the office. She understands that moving is stressful and works to ensure that each client is at ease throughout the moving process.  She believes our company really cares about its customers. This makes for a seamless moving process from start to fininsh.

Shifra – Moving Coordinator

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shifra@thepromove.com

As a Relocation Specialist Shifra is responsible for managing the requests for estimates, contacting clients, and explain the logistics of the relocation process. She provides all the necessary information for an efficient move and responds to any questions about service.

For Shifra, the company’s attention to detail is what makes The Professionals Moving Specialists stand above other moving companies. She believes their customer service team is exceptional, providing the clients with information, keeping them involved and informed throughout the entirety of the process.

Lupe – Moving Coordinator

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lupe@thepromove.com

Lupe’s daily duties consist of both customer service, as well as assisting with dispatch. If questions should arise during a client’s move, Lupe will be in contact with both the client as well as the moving crew, to assure a smooth moving process.  

Our service team works to operate at an efficient and consistent pace, and Lupe knows that this is the main reason for the company's excellence.

Felipe – Dispatch Manager

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felipe@thepromove.com

Felipe Rios is the Dispatch Manager for The Professionals Moving Specialists. As the Dispatch Manager, Felipe is responsible for scheduling and coordinating all the drivers and assistants that help to ensure the moving process is swift and efficient. Beginning in the early morning, Felipe dispatches the crew and tracks their whereabouts throughout the course of the day. He also ensures that the staff possesses all the materials necessary to effectively move the equipment, and that the moving vehicles are in working order. Felipe's maintenance is necessary for a successful move, and his attention to detail guarantees the moving process is completed without difficulty.

Felipe admires his coworker's attention to detail throughout the moving process. The crew makes a conscious effort to guarantee no item is misplaced or mishandled and that the move is as simple and effective as possible. What Felipe believes separates our company from other similar companies is our professionalism. The entire staff works in harmony, playing to each other's strengths and making each other better and more effective workers. In addition to his passion for his work, Felipe enjoys going to the movies and spending time with his family, whenever possible watching his favorite soccer team la Cruz Azul.

Daddy – Office Mascot

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daddy@thepromove.com

Daddy is arguably the most crucial and significant aspect of The Professionals Moving Specialists, and our most important and dedicated employee. Daddy is proficient at avoiding tardiness and absence, showing up every day, rain or shine, dedicated to the success of the company. A pure Rottweiler, Daddy is 5 years old, and with age comes experience and wisdom evident in his approach and work ethic. Daddy maneuvers through the office, providing smiles and laughter, the most significant aspect to a successful enduring company. With a weight of 133 pounds Daddy is strong and durable, maintaining his presence throughout the office and making himself available for any questions, ideas and in some instances petting. Customers, neighbors, and the staff themselves all rave about Daddy and his people skills, capable of drawing in any client, and accomplishing any required task when he is not napping, playing, or licking himself. Despite dealing with issues of small stature compared to his coworkers, lack of opposable thumbs, and issues of self-consciousness associated with not being identified as a human equal, Daddy is a dedicated worker and the most important of all the employees.

Daddy loves to relax in his downtime from the office. Daddy enjoys going to the beach and playing in the water, playing catch with tennis balls and in the winter running and chilling around in the snow. When he has the time, Daddy loves to go to the local Chicago Cut Steakhouse and enjoy his favorite meal, the bone in a Rib Eye.